FAQ

A: We want our brand to represent fun, limitless possibilities and infinite imagination. The word that could best describe that is Wonderland. It is representative of our inspiration and the thought process behind our designs. L'atelier is a french word for The Workshop. So altogether, it stands for imagination is our playground.

A: We are a crystal specialist working with all kinds of stones intuitively for over 8 years, the nature of stones is that they absorbs energy from ALL the people who come into contact with it e.g. 1. the person who picked the stone, 2. the person who later bought the stone from the mines, 3. the person who handles the stone while making the ring 4. it then reaches you with all this energy already absorbed into it including any negativity or frustration they may have had while handling the stone.

A: At this time, our business is solely home based so we are unable to offer any studio visits.

A: Turnaround is usually 3 weeks (earliest) to 7 weeks depending on the complexity of the design. Contact us at hello@wonderlandlatelier.com to bring your design to life.

A: All our rings go by US Sizing, please ensure you give us the right measurements as we will not be responsible for wrong specifications given. All other jewelry information will be listed on the listing directly. Please contact us immediately at hello@wonderlandlatelier.com if you realized you have given us a size in the wrong format.